4 Windows Computers Wired Into Same Router One of Them Continually Drops the Internet
Hi PeterDaltony
I am Vijay, an Independent Advisor. I am here to work with you on this problem.
Try following one by one. Skip a step which you have already tried.
A. Run Internet Connections / Network Troubleshooters
Windows Key+i > Update & Security > Troubleshoot >
1. Click Internet Connections > Run the Troubleshooter
2. Click Network Adapter > Run the Troubleshooter
B. Head to following Microsoft Help Link and execute the steps there
https://support.microsoft.com/en-us/help/10741/...
C. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter
Guided Walk though - https://support.microsoft.com/en-us/help/10164/...
Do let me know if you have any more question or require further help.
Sincerely yours,
Vijay A. Verma @ https://excelbianalytics.com
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Thanks.
`Troubleshooter` says it can`t identify the problem.
Will try above links.
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Hi,
Can you do the following :
In the Device Manager double-click the wired adapter > Driver
What is the "Driver Version" ?
Then click on the "Details" tab, then choose "Hardware Ids" from the drop-down menu under "Property".
What is listed under "Value"?
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Driver version: 10.19.627.2017
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The Hardware Ids indicate a Dell but you can use the following driver directly from Realtek as it has a matching Hardware Id in the .inf file:
https://www.realtek.com/en/component/zoo/catego...
Unzip the driver and run the setup.exe and it may first ask to uninstall the old driver then uninstall it and then run setup.exe again to install new driver.
The new driver version should be 10.35.510.2019 and hopefully will work better.
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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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SOLVED
Contacted Dell and they removed one of their programs: SmartByte that they say was causing the problem.
Thanks for your help.
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That's great you found the fix.
Thanks for the follow-up.
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I was told by Dell that their Smartbyte program allocated bandwidth.....but had experienced problems with Windows updates.
It ruined my connection so i am pleased they remotely deleted it from my PC
I wonder how many others have now got the same problem.....
2 people found this reply helpful
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steigerwaldtheassion.blogspot.com
Source: https://answers.microsoft.com/en-us/windows/forum/all/wired-pc-internet-connection-keeps-dropping-then/abe6383c-3de7-4fe8-866b-b070edf170ef
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